Member Services Representative - Medical Clinic Community, Social Services & Nonprofit - Cerritos, CA at Geebo

Member Services Representative - Medical Clinic

3.
9 Quick Apply Contract 11 hours ago Full Job Description Clerical Are YOU an experienced bi-lingual Member Services Representative seeking a full-time opportunity in Cerritos, CA? HYBRID role!! 2 days per week in office.
Come join a small hands-on team responsible for inbound/outbound calls, data entry, verifying letters, assisting with projects and more.
This is a rewarding opportunity if you are seeking a new challenge and an opportunity to grow professionally.
Come join us! WORK SCHEDULE:
Flexibility 8a-8p a must with some weekends.
Usual shifts are 8a-5p OR 11a-8p.
REQUIREMENTS:
All employees are expected to perform their duties in alignment with the mission of the organization.
The Member services position is responsible for a variety of tasks that lead to a high level of Patient and Customer satisfaction.
Under the direction of the Member Services Supervisor, the Member Services Representative acts as an advisor and processor for members.
A resource for all members to obtain assistance with concerns and complaints; acting as a liaison with patients, physicians, and Health Plans.
Qualifications:
High School Diploma or equivalent Up to 4 weeks of training provided! Bi-lingual is a MUST.
Large Chinese, Korean and Filipino customer base.
Minimum two years experience in Medical office/Health Plan environment and dealing with the public.
Excellent written and verbal communication skills.
Ability to prioritize assigned tasks to meet deadlines and productivity goals.
Benefits:
Comprehensive Medical Benefits Matching 401k Referral Program up to $750 per referral! And more If you are interested in a Member Services role with a true employment PARTNER, apply today!!! Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.

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